CSTC PNR Status – How to Check Your Ticket Status Online

Planning a trip with CSTC (Calcutta State Transport Corporation)? Whether you’re commuting within Kolkata or traveling to nearby towns, it’s important to keep track of your bus booking. With CSTC's public transport services, checking your PNR status can help confirm your seat and travel schedule. In this guide, we’ll explain what CSTC PNR status means and how you can check it easily.

What is CSTC PNR Status?

PNR (Passenger Name Record) is a unique identification number assigned to each CSTC ticket booked through an online portal or ticketing counter. This number helps you retrieve the details of your reservation, including:

  • Passenger name(s)
  • Date and time of journey
  • Bus type (AC, Non-AC, Volvo, etc.)
  • Seat number(s)
  • Boarding and drop-off points
  • Ticket status (Confirmed, Waiting, or Cancelled)

Checking your PNR status is a good way to confirm your booking and get real-time updates before your journey begins.

How to Check CSTC PNR Status Online

CSTC may not have a dedicated PNR portal, but you can check your ticket status through the platform you used to book your ticket. Below are the common methods:

✅ Method 1: Through Booking Platforms

  • If you booked your CSTC bus ticket via platforms like RedBus, AbhiBus, or Paytm, you can easily check your PNR status there.
  • Login to your account and go to “My Bookings”.
  • Select your CSTC ticket and view real-time booking details and seat status.

✅ Method 2: Customer Support or Helpdesk

  • If you have a physical ticket or face issues online, you can visit a nearby CSTC terminal or depot.
  • Share your ticket number or booking ID at the enquiry counter to confirm your travel status.

✅ Method 3: SMS or Email Confirmation

  • Some online booking sites send an SMS or email with your PNR status after booking.
  • Check your inbox or messages for details like seat confirmation, boarding time, and bus number.

What Does the PNR Status Indicate?

Once you check your CSTC PNR status, the result may show one of the following:

  • Confirmed – Your seat has been successfully booked.
  • Waiting – You’re on the waitlist and may not have a confirmed seat.
  • Cancelled – Your ticket has been cancelled.
  • Partially Confirmed – For group bookings, some seats are confirmed while others remain on the waitlist.

To avoid any inconvenience, always verify your CSTC PNR status a few hours before your journey. This helps ensure that your travel plan is on track. For local updates or schedules, you can also contact the nearest CSTC depot or visit the West Bengal Transport Department’s official website.