Frequently Asked Questions

Where can I locate the PNR number on my train ticket?

The 10-digit PNR (Passenger Name Record) number is prominently displayed in the upper-left corner of your train ticket.

What advantages does having a PNR number provide?

With your PNR number, you can order meals delivered directly to your seat during your journey. Additionally, you can reserve rooms and dormitories at railway stations at reduced rates for a more comfortable travel experience.

How can I check my PNR status in real-time using my mobile phone?

You can perform a live PNR status check on your mobile by sending an SMS in this format: "PNR (your 10-digit PNR number)" to either 139 or 5676747.

What's the process for checking a waitlisted ticket's status?

To verify the status of a waitlisted ticket, simply enter your 10-digit PNR number into ixigo's PNR status checker tool. The current status of your ticket will appear on screen within seconds.

How long does a PNR number remain valid for status checking?

A PNR number remains valid for 9 months and can be regenerated one year after it expires.

What happens if my ticket remains waitlisted after chart preparation?

If your PNR status is still waitlisted after the chart preparation is complete, your name won't appear on the reservation list according to IRCTC cancellation rules. You'll receive an automatic refund with applicable fees deducted.

What does the RLGN PNR status indicate?

RLGN stands for "Remote Location General Waiting List." This status appears when you book travel from an intermediate station to another station along the train's route.

Are PNR numbers assigned to both reserved and unreserved tickets?

No, PNR numbers are only assigned to reserved tickets. Unreserved tickets don't have PNR numbers, which is why only reserved tickets can be tracked using the PNR status checking feature.

How many passengers can be included under a single PNR number?

A single PNR number can accommodate up to six passengers traveling together on the same train, date, and class of service.

Can I modify passenger details after a PNR is generated?

Once a PNR is generated, you cannot change passenger names. However, you may be able to update contact information and meal preferences through the IRCTC website or app.

What does RAC status mean on my PNR?

RAC (Reservation Against Cancellation) means you have a shared seat assigned, not a full berth. Two RAC passengers share one berth for sitting, and these tickets often get confirmed before departure if cancellations occur.

How can I check PNR status without internet access?

Besides SMS services, you can also check your PNR status by calling the IRCTC rail enquiry number 139 and following the voice prompts to enter your PNR number.

Is my PNR number confidential information?

While not highly sensitive, it's advisable to keep your PNR number private as it can potentially be used by others to access your booking details or make changes to your reservation.

Can multiple PNR numbers exist for connecting journeys?

Yes, if you're booking separate tickets for connecting trains, you'll receive a different PNR number for each leg of your journey, and each must be checked separately.

How soon after booking can I check my PNR status?

Your PNR status becomes available immediately after booking. However, significant status changes (especially for waitlisted tickets) typically occur 1–4 days before departure when charts are prepared.